Important Notes Before You Request

KIKIT is not a simple warehouse address or automatic forwarding service.

We do not only receive parcels and ship them out. We review the request, check key purchase details, prepare a quote, purchase after payment, and share available proof such as order screenshots, option confirmation, arrival photos, tracking details, and shipping invoices when available.

This helps reduce mistakes with product options, benefits, preorder timing, and international shipment handling.

Stock, price, options, preorder periods, lucky draw conditions, and event benefits may change without notice by the Korean seller or platform.

KIKIT checks the request before payment, but we cannot guarantee that the item, option, or benefit will remain available until the purchase is completed.

If an item becomes sold out or unavailable before purchase, we will inform you and discuss the next step.

For preorder benefits, lucky draw benefits, store-exclusive benefits, random photocards, event gifts, or limited items, KIKIT can request and check the conditions before purchase when possible.

However, benefits are ultimately controlled by the seller, platform, or event organizer. Unless the seller clearly confirms a guaranteed benefit, KIKIT cannot guarantee specific benefit results, random pulls, member versions, winning results, or event gift availability.

If benefit conditions are unclear, we may ask the customer to confirm whether they still want to proceed.

Our quote is prepared based on the product price, domestic shipping information, service fee, payment conditions, and available shipment information at the time of quotation.

Some costs may be estimated before the parcel arrives, especially international shipping. Final shipping cost may change depending on actual parcel weight, box size, consolidation condition, FedEx/DHL/EMS invoice, fuel surcharge, remote area surcharge, or other carrier charges.

International shipping cost may not be final until the parcel is packed, shipped, and billed by the carrier.

For FedEx shipments, the final carrier invoice may be issued after dispatch. When applicable, KIKIT may share the carrier invoice or related shipping proof and charge the actual shipping cost based on the carrier billing standard.

We aim to make shipping costs transparent, but the final billed amount can differ from the initial estimate.

Customs duties, VAT, import tax, brokerage fees, storage fees, return fees, address correction fees, or any local charges in the destination country are not included unless clearly stated in the quote.

These charges are decided by the destination country, customs authority, or carrier. The recipient is responsible for handling and paying any import-related charges required after shipment.

Please provide accurate product links, options, quantities, recipient information, shipping address, phone number, email address, and destination country.

KIKIT is not responsible for issues caused by incorrect or incomplete information provided by the customer, including wrong options, wrong quantity, failed delivery, address correction fees, return charges, or customs delays.

Cancellation and refund availability depends on the purchase stage and the Korean seller's policy.

Before purchase, cancellation is usually possible. After purchase, cancellation may not be possible if the seller does not accept cancellation, if the item is made-to-order, if the preorder has closed, if the event item is non-refundable, or if the parcel has already been shipped.

If a refund is approved by the seller, KIKIT will process the refundable amount after the seller/platform refund is completed.

If an item arrives damaged, defective, missing, or different from the requested item, KIKIT will check the available proof and support the claim process as much as possible.

This may include checking order details, arrival photos, seller policy, carrier records, and available claim documents.

However, claim approval depends on the seller, platform, carrier, or insurance conditions. KIKIT cannot guarantee that every claim will be accepted, refunded, replaced, or compensated.

KIKIT may refuse or cancel requests that are restricted, unsafe, unclear, high-risk, prohibited for export/import, difficult to verify, or not suitable for international shipment.

This may include items with legal restrictions, dangerous goods, fragile items, oversized parcels, temperature-sensitive items, counterfeit-risk items, unclear seller pages, or requests that cannot be reasonably verified.